Video calls use both directions

The calculator shows download and upload separately. A plan with fast downloads but slow uploads can still struggle when several people are on video calls.

Use the general high-quality call setting for a quick answer, or choose Zoom or Microsoft Teams in the optional details.

Add a deadline for large files

A large backup can finish slowly or quickly. Enter the file size and how soon it must finish, and the calculator will work out the speed needed.

  • Use Typical Upload from the Broadband Facts label when comparing plans.
  • Test near the router before assuming your plan is too slow.
  • Test the problem room separately to see if Wi-Fi coverage is the issue.