Video calls use both directions
The calculator shows download and upload separately. A plan with fast downloads but slow uploads can still struggle when several people are on video calls.
Use the general high-quality call setting for a quick answer, or choose Zoom or Microsoft Teams in the optional details.
Add a deadline for large files
A large backup can finish slowly or quickly. Enter the file size and how soon it must finish, and the calculator will work out the speed needed.
- Use Typical Upload from the Broadband Facts label when comparing plans.
- Test near the router before assuming your plan is too slow.
- Test the problem room separately to see if Wi-Fi coverage is the issue.